## mimicry in produce management Something I’ve subconsciously

mimicry in produce management

Something I’ve subconsciously been doing is altering experiences so they “feel” more like an app for a particular app - eg, consumer apps should feel almost dumbed down and almost faceless, prosumer apps should push users to join communities and feel the opposite with all the dials and knobs exposed and pushing users to join communities.

This is interesting to me because

1. these general feelings are often not based in logic or what we know about the customer or what would make their experience better
2. Despite kind of knowing 1), I still do it!

A charitable way to explain it:

• Users also have these same kinds of “feeling”s about what a consumer software etc looks like, and we are merely conforming to them

A less charitable way:

• they are a cop out that dumbs down our audience & assumes symmetry between the different things they do in life where there isn’t any
• eg, consumer probably turn their brain off when ordering DoorDash so simplicity is imperative there, but there are other places where they want powerful tools
• A generalization of this is that we assume what there is is all there should be.

Probably both of them are true. I care more about the latter, because as a startup founder that is where innovation lies.